Remote Field Service Specialist

Dairymaster are currently recruiting for: Remote Field Service Specialist.

Job Type: Full Time
Location: Remote Position reporting to Dairymaster USA Inc., 11405 Sebring Drive, Cincinnati, OH.

Join our North American team as a full-time or part-time Remote Field Service Specialist, where you’ll play a pivotal role in providing technical support, troubleshooting, and ensuring outstanding customer service. This position offers the opportunity to work remotely and independently, engaging with clients and contributing to the success of dairy farms globally.

Responsibilites

• Troubleshoot and diagnose issues with dairy equipment.
• Provide technical support to clients.
• Communicate effectively with customers to understand and address their needs.
• Deliver excellent customer service on a day-to-day basis.
• Manage time efficiently to meet service demands.
• Enjoy occasional travel to different locations.
• Thrive in a dairy farm environment.
• Demonstrate a generalist knowledge in electrical, mechanical, and software domains.

Qualifications:

• Customer-centric approach with a focus on exceeding client expectations.
• Strong time management skills to handle diverse service demands.
• Proven experience in field service and technical support.
• Expertise in troubleshooting and diagnosing problems with industrial equipment.
• Excellent communication and customer service skills.
• Ability to work independently and remotely.
• Preferred experience in the agricultural industry.
• Enthusiastic about travel and working in a dairy farm environment.
• Generalist knowledge encompassing electrical, mechanical, and software aspects.
• If you’re passionate about contributing to the success of dairy farming and possess the skills to excel in this dynamic role, we invite you to join Dairymaster in revolutionizing the industry through innovation and commitment. Apply now to be part of our team and make a meaningful impact on the future of dairy farming.

Viewing of a portfolio either online or soft copy is desirable.
An attractive salary is on offer for the right candidate.

We aim to fill these positions immediately, interested applicants should email their C.V along with a cover letter describing why they are suited to this position to [email protected] Applicants should make sure to put position name in the subject line of the email.